I left my coursework to the last minute and started to panic but Jeanette had it typed and returned within 24hrs. Fast and reliable service that I am happy to recommend. Emma Munn, Belfast

I would just like to say I am very impressed and overwhelmed with the quality of the work and I hope to contact you in the future with some more assignments. B Curtin, London

WHO IS JEANETTE HEDLEY?

I am a highly professional individual offering a diverse range of skills who has recognised a need in the market for tailored business solutions

I have over 10 years experience working in administrative roles. I worked my way from an office junior in an event management company to being solely responsible for all departmental administration within a large company.

Most of my experience was gained through working for The Belfast Telegraph. I spent over 7 years working as a Customer Relations Management Administrator for their home delivery department. This was a very busy office environment and was a great example of how important administration is to the everyday running of a company.

I also gained vast knowledge of customer care systems and data protection laws. My time management is excellent as in all my roles deadlines were crucial to the efficient running of the company.

I have vast Microsoft office experience and have gained RSA stage 2 typing qualifications. I have a typing speed of 75 + words per minute.

I have recently undertaken additional training through East Belfast Enterprise:

Virtual Assistant Training – completed May 09
ECDL Training – completed March 09
SAGE Accounts Training – completed May 09
(A copy of my CV can be obtained by request)

CUSTOMER CARE POLICY

I will provide you with:

A professional, value for money service
Reliable and tailored to your needs
Total Confidentiality
Free Quotations
Flexibility
Customer Focus – dedication and commitment to each client
Whilst maintaining the highest level of quality and service

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